If you want to link your website to a domain name that you already own, you can decide to do this yourself (advanced), or we can help you out with it (paying option).
This article covers the following points:
- Where you can make this choice in the software
- We set up your domain name for you
- Setting up your domain name on your own (advanced)
- Validate the set up on your side (mandatory)
Where You Can Make This Choice in the Software
From your admin account, head over to the Website > Settings and Themes. Next, click on the Domain name.
You will then be redirected to the following page. Click on I have a domain name.
You can then choose between:
- We set up your domain name for you (paying option)
- You set up your domain name by yourself
We set up your domain name
If you decide to choose this option, click the button Paid Option: No Actions Required on Your Behalf. Next, follow the instructions, and you will be brought to decide between the following options:
- Transfer your domain name to our service - $20 per year
- I want to manage my own domain - $60 (one-time payment): we'll set up your domain name with your registrar
Setting Up Your Domain Name On Your Own (Advanced)
If you choose this option, you need to click: I want to manage my own domain.
You will be in charge of managing the domain name with your registrar and will need to set up its DNS zone so that it points towards our server.
If an error occurs during this process, your website may no longer be live (not visible to visitors). Additionally, only CNAME records are accepted. Other cases (type A) cannot be used.
Setting It UpHead over to the DNS zone on your registrar's interface. It is important to distinguish the DNS zone from the Server DNS, which looks like this:
We recommend you to not change anything in the DNS Server as it is generally already correctly configured.
In your DNS zone, add a record of the type CNAME such that:
The domain target always needs to be set as "springly-2.azurefd.net.". For example, for the "Veterans of Texas" the target will be "springly-2.azurefd.net." and not "veterans-of-texas.com". The value is updated regularly, but there is no need to modify this if the domain is set up correctly.
The last point of registration is usually filled on automatically and/or mandatory. It is sometimes blocked by the registrar and must in this case be removed.
Once added, the record will be updated depending on its TTL period ("Time To Live"), expressed in seconds. There may therefore be a whole day (86400 seconds) before it is taken into account.
Be sure to configure your fields and steer away from some frequent errors, which are as follows:
The sub-domain "www" is missing in the Input column:
The target is incorrect:
|www.mywebsite.com||CNAME||86400||www IN CNAME springly-2.azurefd.net.|
Type A records need to be deleted from the sub-domain"www" :
Be careful not to put the CNAME into the root (without the www) as this will redirect everything, even your emails.
From your registrar, you can create a redirect of the type 301 from your website (mywebsite.com) to your subdomain target (www.mywebsite.com). When you'll enter mywebsite.com, you will be redirected towards www.mywebsite.com.
Validate the Set Up on Your Side (Mandatory)
If you set up your domain name yourself, you will still have to finalize this setting in the software's interface. This action sends a request to our services, which will carry out the last necessary steps (in particular, the installation of the SSL certificate).
Head over to the Website > Settings and Themes > Domain Name page. Here, choose the option I have a domain name, and then click the button I Want to Set up My Own Domain Name.
You then simply need to complete the 3 steps: