If you sell products on your website, it is possible to manage the delivery options and costs. This feature will allow users to choose several delivery options (pickup at a given address, home delivery, etc.). This article will help you to navigate this feature.
The delivery feature allows you to set up delivery options for your product. You will be able to apply different delivery methods for an order:
- Pickup of the order at a given address
- Delivery of the order to the address given by the buyer
For each delivery method offered, you are able to set your own price.
For example, a person who picks up their order at your location can pay nothing, while the person who chooses delivery will pay a certain amount that you decide.
Create delivery options
You have created your product to sell or are in the process of doing so (Store > Online Store > Create a new product).
In the product sales form on step #5 Delivery Options, you can create the delivery options for the sale.
If you wish to create delivery options:
- Click on Create Delivery Options.
- An edit box will open.
Here you are able to create your first delivery method.
Choose a name, the type of delivery, and the costs related to this delivery.
You can go further by click on +Options.
The +Options are explained here.
- Once you have entered your information, click Confirm.
- Then you can set up other types of delivery by clicking on the New button and repeating the process.
Which types of delivery are available
When you set up your delivery options, you have two possible delivery types:
- Pickup from an address
- Delivery to an address
If you choose Pickup from an address, then you will be able to indicate the address for the product to be picked up at, and also add additional remarks (open/close hours or phone number to contact for example).
If you choose Delivery to an address, then the buyer will be able to indicate the address they wish the product to be delivered to.
If your shipping costs vary according to the quantity ordered or the amount paid, it is possible to add some options.
This is done when you set up your delivery options by clicking on the +Options button.
You have several options:
- Apply above/below a certain amount
- Apply above/below a certain number of products ordered
The "Apply above/below a certain amount" feature will allow you to propose a certain delivery method if the order exceeds a certain amount, is below a certain amount, or both.
The "Apply above/below a certain number of products ordered" feature will allow you to propose a certain delivery method if the buyer orders more than x quantities or less than x quantities of the product.
Once your delivery options are set up, your orders will start coming in.
You can then, in the details of the transaction, see the delivery method chosen, see the person's delivery address, etc.
You can change the delivery status and track what the shipment status is of each order. The status of the delivery can be changed as: to be shipped, shipped, or delivered.