The periodic review ensures your nonprofit's information is up to date, as required by our payment provider, Adyen. This verification is essential to continue receiving or withdrawing funds through AssoConnect.
Why is a periodic review necessary?
This process ensures your compliance with current regulations, especially KYC (Know Your Customer) requirements — the same ones used to certify your account when opened.
This also helps to:
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Prevent fraud
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Reflect changes in your nonprofit’s governance
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Avoid service interruptions
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Strengthen the trust of our payment partners
How do I know if a periodic review is required?
You’ll be notified through several channels:
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A notification on your AssoConnect homepage
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An email containing a direct link to the review page
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An alert on your Wallet Dashboard
You have 60 days to complete the review. After that, incoming payments will be suspended.
How to access the periodic review page?
Go to Wallet Dashboard and click the button in the “Periodic Review Required” notification.
Only main administrators and treasurers (with "accounting write" permissions) can complete this review.
What information should be verified or updated?
The dedicated page contains 3 blocks:
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Your organization’s details (name, address, SIRET or RNA number)
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Legal representative (name, birth date, address). You must now declare your president. If this was not the case at account creation, update it here.
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The most recent general assembly minutes (PV d’AG)
You have two options:
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Validate the information if it is up to date
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Update any fields if changes are needed
All fields are required, even if unchanged. The general assembly minutes must be less than 12 months old and mention the declared president.
What happens after submitting the review?
After submission:
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You are redirected to your Dashboard
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If everything is correct, the service continues without interruption
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If an error is detected, you’ll receive an email with details to correct
What if the deadline has passed?
If the review is not completed within 60 days, our provider will automatically block payments and no transfers to your bank account will be possible.
To reactivate the service, you’ll need to resolve the situation. A specific notification will appear in your interface, and an email will be sent.
FAQ and special cases
Can I only update the legal representative?
Yes. You can select another contact and update only that section.
What if I can’t find the correct contact?
Create the contact first in Contacts, then return to the review page.
What documents are accepted for the general assembly minutes?
Formats: jpeg, jpg, pdf, png — max size 4 MB. The document must mention the association name, be clear, signed, and dated.
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