With mailing lists and contact groups, you can better target your audience without addressing each recipient individually. In this article, we take you step by step through :
Create a mailing list
There are two types of mailing lists. Learn more: How emailing lists work
Lists linked to your Community
The lists linked to the Community are the groups created and consultable from Community > Groups.
To create a mailing list linked to your Community, go to Community > Groups, and click on the "New group" button. Once your group has been created, you'll find it in Emailing > Lists.
Visit this article to learn everything about Groups!
Lists not linked to your Community
Emailing lists not linked to your Community are created by manually adding email addresses (e.g.: "I'm a member of the Community", "I'm a member of the Community"). import a list of email addresses via an Excel file). They can also be emails retrieved via the newsletter registration widget displayed on your site.
Modify a mailing list
Modify a list linked to your Community
As seen above, the Community lists correspond to your groups. To modify these lists, you need to act at group level.
Fixed group
For example, the "Donation" mailing list is linked to the "Donations" fixed group. There are currently 18 contacts registered with a valid e-mail address.
To add a new contact, go to Community > Groups, hover your mouse over the group, and click the "Manage" button.
Select Manage your Community > Simply click on the "+ Add" button to add contacts.
To delete a person: select them and click on the "Remove from group" button.
As the mailing list is synchronized with the group, it will be automatically updated with additions and deletions.
Dynamic Group
Group members are added according to the criteria you choose. The software automatically adds members who meet this criterion to the group, and updates the mailing list with these new members.
Lists not related to your Community
Go to Emailing > Lists, then click on the list of your choice
From the page dedicated to your list, add recipients behind the "Add" button, by copying and pasting mass e-mail addresses.
This allows you to add e-mail addresses to a list not linked to the Community without importing them as contacts. They therefore have no impact on your billing.
Only email addresses can be imported into the non-community list. So it's not possible to personalize the email with a first name, for example. You can check this article .
You cannot delete a contact from a list not linked to your community. You can, however, select the contact and unsubscribe it.
Delete a mailing list
Go to Emailing > Lists. Click on the "Delete" button and select the list to be deleted.
You cannot delete a list used in a campaign (sent or draft).
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