How to get a refund of a purchase?

Before starting

Let's say you have bought a ticket to an event on a weekend but unfortunately, you are no longer available to go, so...

How to get a refund?

Before beginning the reimbursement process, it is important to understand that Springly is only the platform through which the information is published by the nonprofit.

Any sale made by the nonprofit is the sole responsibility of the nonprofit. Therefore, it is the nonprofit or organization in charge of the event or sale that is responsible for any refund.

We recommend that you contact the members of the organization for any refund requests. You'll find their contact details in your purchase confirmation email or on your nonprofit's website.