Add my banking information for a refund

Before beginning

You wish to make a reimbursement request to your nonprofit. You request that this reimbursement be made by bank transfer. However, in order to make this request, you are asked to register your bank details. 

Add your bank details

1. Go to the main page of your account by clicking on the button My Account
2. Click on the Update Profile button at the top of the page
3. From this page, you can update your banking information where required (form located at the bottom of the page)
4. Fill in the required information and upload the requested documents. Remember to click on Update otherwise, the changes will not be taken into account

Why are you being asked for these documents?

When entering your banking information, you will be asked for a copy of your IBAN and identity card. For security reasons, these documents are absolutely necessary to request a refund. They identify you as the holder of the bank account in question. Under no circumstances will this data be communicated to a third party.