Before starting
Have you created a group and added the wrong member from your community? Or maybe you are just updating it after a while?
No worries! At any time it is possible to remove a person from it, either regular or dynamic.
In this article we will cover the following topics:
How to remove a person from a group
To edit your groups and remove members, follow the steps below:
- Go to the Community > Groups page to view a list of all the groups on your platform.
- Hover the mouse over the group you want to edit and click the Manage button.
- Once the list of members in the group is displayed, click the check box next to the name of the person you want to remove. Then click on Remove from Group in the top right corner.
This action will not archive this contact. They will still be listed on the Community > Contacts page of your main platform. If you would like to archive a contact, please read our article dedicated to modifying or deleting contact information.
Important considerations
If you have limited information fields to a group, the data collected for these fields will be deleted from the profile of the members removed from the group. This action is irreversible.
Comments
0 comments
Article is closed for comments.