You have an error message

In this section, we present the error messages that you may encounter when using your platform.

You can't consolidate expenses and revenues.

An expense implies that you will take money out, and a revenue suggests the opposite. Therefore, grouping them does not make sense.

However, one case is allowed on the platform: if you try to link an expense/revenue with an associated refund. This situation corresponds to the case of use concerning the partial refund mentioned at the beginning of the article.

Some entries are linked to a third party: check that they are all linked to the same

Here, we are talking about third parties other than users. Indeed, we can group expenses from several users, corresponding to the first use case presented above.

Let's take an example in which this case can be displayed:

• You owe $10 to supplier A
• You owe $20 to supplier B

Putting these two entries together, you indicate that you owe $30 in total, but to whom? To supplier A or B? This information is not legible and could mislead you. To link entries of this type, make sure they are associated with the same customer or supplier, which will simplify your management of third-party accounts.

You are trying to group entries that are too different, which would lead to accounting inconsistencies

If this message appears, you are probably trying to divert the use of the feature.

Just so you know, it is not possible to combine more than 20 transactions (payables or receivables) into one.

Accounting explanation (technical)

The Springly platform has been created so as not to create inconsistencies in the accounts of third parties. This is why these error messages correspond to blockages in the platform to avoid misunderstandings.

We want to ensure that the account will be balanced once the payment is made. Therefore, you should not mix several Assets and Liabilities accounts (third-party accounts) but use a single third-party account for all these documents.