When you create a new free account on Springly, temporary sending limits apply for the first 30 days. These limits protect your sender reputation and the deliverability of emails sent by all users on our shared infrastructure.
At a glance
| Limit | New account (free, < 30 days) | After activation period |
|---|---|---|
| Campagne par jour | 2 | No daily limit |
| Recipients per campaign | 50 | Up to your plan volume |
| Duration | 30 days | - |
Why do these limits exist?
New accounts have no sending history, which makes it harder for inbox providers (Gmail, Outlook, etc.) to assess their legitimacy. The activation period limits allow us to:
- Prevent spam and phishing campaigns from being sent through our platform.
- Protect your sending reputation
- Give your account time to build a healthy sending track record.
What do these limits mean in practice?
2 campaigns per day
During your activation period, you can send up to 2 email campaigns per day. This counter resets every day at midnight.
If you try to create a third campaign on the same day, the Create campaign button will be disabled. A message will indicate that your daily quota has been reached, along with the time remaining until the reset.
50 recipients per campaign
Each campaign you send during the activation period can reach a maximum of 50 recipients. If your contact list contains more than 50 contacts, you'll need to segment it before sending.
If you select a list with more than 50 contacts, the recipient field will show an error and the Create campaign button will remain disabled until you reduce the recipient count.
How to remove these limits
Subscribe to a premium account & wait for your activation period to end
After 30 days from the date your account was created, the limits are automatically lifted. No action is required.
If you need to send a larger communication before the 30 first days, please contact us. You will go through a manual compliance review of your account.
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