Understand why a check remittance was cancelled

You have made a check deposit but find that it has been canceled: the checks already deposited appear in the list of checks awaiting deposit. However, there are two possible reasons for the cancellation:

1. The check remittance has been deleted 

If previously remitted checks are back in the Pending Remittance list, it may simply be because the remittance was deleted by one of your organization's administrators.

2. You have deleted/modified a check attached to the remittance

When you deposit checks, a check deposit entry will be automatically generated. Its amount is automatically calculated according to the total amount of the checks. The amount of a remittance containing two checks of $50 and $60 will be $110.

If you modify or delete one of the checks linked to a remittance, the latter will be deleted to avoid creating accounting inconsistencies.

Thus, three changes to your linked checks can result in the cancellation of check remittance:

• The deletion of one of the checks already remitted,
• The modification of the amount of one of the checks already deposited,
• Changing the payment method of the payment entered.

When you modify one of the elements of a check already deposited, the software will inform you that the entry linked to the deposit will be canceled.